Identify the system first
Pet areas can need additional maintenance. SYNLawn’s care manual discusses odor management and notes that different odor-control infills can have different flushing requirements.
Ask specific questions
Before buying a cleaner, ask your installer which products are compatible with your turf, backing, and infill. Obtain the product’s dilution, application, rinsing, and re-entry instructions.
Track persistent issues
As an editorial troubleshooting step, mark where odors recur and note usage and drainage conditions. Share that record with your installer rather than assuming one treatment will suit every lawn.
Source
SYNLawn Care and Maintenance Manual, January 2024, animal waste guidance. Reviewed October 21, 2026.